Terms and Conditions

Last updated: Oct 14, 2024

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under these conditions. These definitions apply equally whether the words appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing your use of this Service. Your access and use of the Service is conditioned on your acceptance and compliance with these Terms. If you do not agree to any part of these Terms, you must not use the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access and use of the Service is also subject to our Privacy Policy, which governs how we collect, use, and share your information.

Content Disclaimer

We are not responsible for the content provided within the Service. The information displayed is based on general internet sources and should not be considered as verified facts. We are only application developers, and the content is not created or endorsed by us. The decision to believe or rely on the subject matter is entirely up to you and is your own responsibility.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. We assume no responsibility for the content, privacy policies, or practices of these third-party services. We encourage you to review their terms and policies.

Termination

We may suspend or terminate your access immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

To the fullest extent permitted by law, the Company and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your use of the Service.

If you have not made any purchases through the Service, our total liability to you is capped at 100 USD.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. The Company does not guarantee that the Service will meet your requirements, operate without error, or be available without interruptions. We also do not warrant that the Service or its content will be free of harmful components like viruses.

Dispute Resolution

If you have any disputes or concerns regarding the Service, we encourage you to first try to resolve them informally by contacting us at our contact form or WhatsApp: +919848005900.

Changes to These Terms and Conditions

We reserve the right to update or modify these Terms at any time. If the changes are significant, we will provide at least 30 days' notice. Your continued use of the Service after any changes indicates your agreement to the revised Terms.

Payment and Billing

All payments made through our Service are processed by third-party payment gateways (e.g., Razorpay) and are subject to the respective payment processor's terms and conditions. We do not store or have access to your payment details, including credit card or banking information.

By making a purchase through the Service, you agree to provide accurate and complete information, including payment details. In the event of any billing issues, including unauthorized charges or payment disputes, you are responsible for contacting the payment processor directly. We are not liable for any errors, delays, or issues related to payment processing or refunds.

Refund Policy

Refunds, if applicable, are processed according to the policies of the payment processor used for the transaction. Please refer to the refund policy of the respective payment processor (e.g., Razorpay). We do not issue refunds directly unless required by law.

If you have any questions or concerns about a payment or wish to request a refund, please reach out to the payment processor or contact us through our support channels for assistance. However, we do not guarantee a refund as it is subject to the payment processor’s policies and your specific circumstances.

Payment Disputes

In case of any payment-related disputes, including but not limited to unauthorized transactions, discrepancies in billing, or failure of transactions, we recommend that you first contact your payment provider or bank for resolution. We are not responsible for resolving disputes with third-party payment providers, and we encourage you to follow up with them directly.

Limitation of Liability on Payments

We are not responsible for any payment processing issues, transaction failures, or delays that occur during your use of the Service. Our liability concerning payment issues is limited to providing necessary information and assistance in contacting the payment processor. We will not be held liable for any losses, charges, or damages arising from the failure or delay of payment processing systems.

Changes to Payment Terms

We reserve the right to change payment terms, including pricing, billing methods, and refund policies at any time. Any changes to these terms will be communicated to you, and continued use of the Service will constitute acceptance of the revised terms.

Refund Policy

All payments made through our Service are processed via third-party payment gateways (e.g., Razorpay), and any refund requests are subject to the respective payment processor's terms and conditions. Please review the refund policy of the payment processor used for your transaction, as we follow their guidelines in handling refunds.

We do not provide refunds directly for any purchases unless mandated by applicable laws. However, in case of a valid issue with your payment, we can assist you in coordinating with the payment processor to initiate a refund request.

Eligibility for Refunds

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

Refund Processing Time

If a refund is approved, please note that the processing time is dependent on the payment processor or your bank. It may take up to 7-10 business days for the refund to reflect in your account. We do not control this timeframe, but we will provide you with any necessary transaction details to follow up with your bank or payment provider.

Non-Refundable Payments

The following types of payments are non-refundable:

Changes to Refund Policy

We reserve the right to modify our refund policy at any time. If any changes occur, we will provide reasonable notice, and the updated policy will apply to all future transactions made after the changes are implemented.

Failed Payments

We use third-party payment processors (e.g., Razorpay) to handle all transactions. If your payment fails during a transaction, the following policies apply:

Causes of Payment Failures

Payment failures can occur due to several reasons, including but not limited to:

What to Do If Your Payment Fails

If your payment fails, follow these steps:

Double Charges and Duplicate Payments

In rare cases, payment failures may result in double charges or duplicate transactions. If this occurs, please contact us immediately with your transaction details, and we will assist you in resolving the issue with the payment processor.

Any refunds for duplicate charges will be processed as per the refund policy of the respective payment gateway, and the processing time will depend on the payment processor or your bank.

Company Liability for Failed Payments

We are not liable for any failed payments resulting from issues beyond our control, including but not limited to:

Our responsibility is limited to providing support and assistance in communicating with the payment processor to resolve the issue. We are not liable for any fees, charges, or damages resulting from failed payment attempts.

Re-attempting Payment

In case your payment fails, you may re-attempt the transaction after addressing the issue that caused the failure (e.g., updating payment details, checking funds, etc.).

Changes to Payment Terms

We reserve the right to modify or update our payment terms at any time. Any changes to these terms will be communicated to you, and continued use of the Service indicates your acceptance of the revised terms.

Payment Cancellation Policy

Once a payment is initiated through our Service, you may have limited options to cancel the transaction. Payment cancellations are subject to the following conditions:

Cancellation Before Payment is Processed

Cancellation After Payment is Processed

How to Request Payment Cancellation

Limitations of Payment Cancellations

Payment cancellations may not be possible in the following scenarios:

Partial Refund Policy

We aim to provide you with satisfactory services and products. However, in certain cases, partial refunds may be applicable. A partial refund refers to a refund for only a portion of the total transaction amount. The following outlines when and how partial refunds are processed:

When Partial Refunds Are Issued

Refund Processing Time

Once a partial refund is approved, it will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.

How to Request a Partial Refund

Limitations

Advertising

Our Service may display third-party advertisements, including banner ads, interstitial ads, and native ads. These ads may be displayed based on the content you view, your preferences, or other data. By using our Service, you agree to the display of such advertisements.

Ad Content

We do not control the content of third-party ads. The inclusion of any advertisement on our Service does not imply our endorsement of the advertised products or services. We are not responsible for any issues, claims, or damages that may arise from your interactions with third-party advertisers.

Personalized Ads

We may use ad networks that provide personalized ads based on your interests and preferences. These ads may use cookies or other tracking technologies to deliver relevant content. You can manage your ad preferences in the app's settings or through the privacy settings on your device.

Data Collection for Advertising

Some third-party advertisers may collect information about you, such as your device's unique identifier, location data, and browsing habits, to deliver relevant ads. Please refer to our privacy-policy for more information on how your data is used for advertising purposes.

Opting Out

If you do not wish to receive personalized ads, you can opt out in your account settings or through the "Ad Preferences" settings provided by your device or third-party networks. Please note that opting out of personalized ads does not mean you will no longer see ads; it only means the ads you see may be less relevant to your interests.

Ads and Children

We do not knowingly serve personalized ads to users under the age of 18. If you believe that personalized ads are being displayed to a minor, please contact us immediately, and we will take appropriate action.

Opting Out of Personalized Ads

Users have the right to opt-out of personalized advertising. If you prefer not to receive personalized ads based on your interests, you can manage your ad preferences through the settings menu in our Application. By opting out, you will continue to see advertisements; however, they may be less relevant to you.

How to Opt-Out

For more information on how we handle your personal data, please refer to our Privacy Policy.

Personalized Advertising

We may use third-party ad networks to display personalized advertisements based on your interests and browsing habits. You have the option to opt-out of personalized advertising at any time.

Opt-Out Options

To opt-out of personalized ads, you can:

Choosing to opt-out does not remove ads from your experience; it only means the ads you see may not be tailored to your interests.

Limitation of Liability

We strive to provide a smooth and reliable service; however, you acknowledge that:

Refund Policy

All purchases made through our Application are final. We do not offer refunds for any reason, including, but not limited to, failure to complete a transaction, interruption of service, or dissatisfaction with the service provided.

By using our Application and making any purchases, you acknowledge and agree to these terms.

User Conduct

By using our Application, you agree to:

Intellectual Property Rights

The Application and its original content, features, and functionality are owned by the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited license to access and use the Application for personal, non-commercial use. Any other use is prohibited without our express permission.

Third-Party Services

Our Application may contain links to third-party websites or services that are not owned or controlled by the Company. We assume no responsibility for the content, privacy policies, or practices of any third-party services.

We encourage you to review the terms and conditions and privacy policies of any third-party services you visit.

Limitations of Use

You agree not to:

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in connection with your use of the Application or violation of these Terms.

Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Application. Your continued use of the Application after any changes indicates your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the courts located in Telangana, India.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Application and supersede any prior agreements or understandings.

Data Deletion Rights

As a user of our Application, you have the right to request the deletion of your personal data that we hold. If you wish to exercise this right, you can follow the procedures outlined below:

How to Request Deletion

To request the deletion of your personal data, please contact us through our customer support channels:

In your request, please include the following information:

Verification Process

For security reasons, we may need to verify your identity before processing your deletion request. This could involve sending you a confirmation email or asking for additional information to confirm your identity.

Deletion Timeline

We will process your deletion request within [specify time frame, e.g., 30 days] from the date we receive your request. You will receive a confirmation email once your data has been deleted.

Impact of Deletion

Please note that deleting your personal data may impact your ability to use certain features of our Application. Additionally, some data may be retained as required by law or for legitimate business purposes.

No Collection of Personal Data

We do not collect, store, or process any personal data from users of our Application. The app operates without requiring you to provide personal information such as your name, email address, or contact details.

All interactions with the app, including the numerology services and other tools, are processed without any personal data being saved or tracked. We respect your privacy and ensure that your use of the app is completely anonymous.

If you have any questions or concerns regarding this, please feel free to contact us at:

Final Disclaimer

This Application is intended for entertainment purposes only. The content provided within the Application is not based on any religious beliefs, mythological theories, or scientific principles. Users are encouraged to use their discretion and critical thinking when interpreting the information presented.

The Company does not guarantee the accuracy or reliability of any content and disclaims any responsibility for how users choose to utilize the information provided. Belief in the content is entirely the user's choice and responsibility.

Contact Us

If you have any questions or concerns about these Terms and Conditions, you can reach us at:

Address: CK Group, SECUNDERABAD, TS 500011, India